- Designers
Chapmans Jewellery has a wide variety of colours and designs which guarantees something for everyone. Our collections range from well known designers Dower and Hall, Kit Heath, Alex Monroe and Vivienne Westwood.
- Jewellery
Chapmans Jewellery has a wide variety of colours and designs which guarantees something for everyone. Our collections range from well known designers Dower and Hall, Kit Heath, Alex Monroe and Vivienne Westwood.
- latest
- sale
- gift vouchers
- competitions
Terms & Conditions
These are the terms and conditions for the supply and purchase of items on this website. The Terms and Conditions help keep this website a safe place to trade and explains the full agreement reached between you and Chapmans Jewellery with regards this website.
By placing an order you accept the following terms and conditions.
1. Your contract. Your contract for purchase made through this site is with Chapmans Jewellery.
Your contract with us will be confirmed via email (confirmation email not order acceptance email) once full payment has been made by you to Chapmans Jewellery and we have shipped your goods to the specified address. You must check that all details on the confirmation email are correct and inform us immediately of any changes, You will not receive this email if we notify you that your order has not been accepted or you have cancelled your order ( please refer to section 4)
2. Pricing and delivery. All orders over £100 will receive free delivery
- All prices shown on the website are inclusive of VAT.
- Delivery is not included on the price shown and differs depending on posting origin. (See delivery section)
- All prices are UK pounds and you will be billed UK pound.
- UK deliveries will be shipped to the specified delivery date via Royal Mails Special delivery service. £5.00
- International deliveries will be shipped to the specified delivery address via Royal Mail International signed for service.
- The period stating when you will receive your order is approximate. Goods will be sent to the specified delivery address given to Chapmans by you in your order confirmation.
- If delivery is outside the UK your parcel maybe subject to taxes and import duties which are payable once your parcel reaches the destination country these charges must be borne by you.
- If any parcel is undelivered and returned to us for any reason you will be responsible for repeat delivery.
3. Promotions/Discounts.
Promotional discount codes- these offers may only apply to full price items and are not in conjunction with any other offers.
4. Cancellation.
To cancel an order please contact us ASAP on 0191 3862648 or via email info@chapmansjewellery.co.uk before your confirmation email arrives. Please quote your order number and we refund your account.
If you have received your confirmation email this means your purchase has been dispatched and you will have to follow our returns policy.
5. Returns.
If you would like to exchange or return any item you must contact us within 7 days of delivery via email info@chapmansjewellery.co.uk or by phone on 0191 3862648 for your Returns Authorisation Number. Once this is received goods must be returned to Chapmans Jewellery within 7 days of issue.
Post your item to: Chapmans Website
26 Market Place
Durham City
DH1 3NJ
UK
Faulty items must be returned to us, if the problem is a manufacturing fault within 6 months we would refund the full amount. See our refund policy for full terms. Post your item back to us using Special Delivery or International Signed for as we do not accept any liability for items undelivered to us. Any additional charges for taxes and duties are the customer’s responsibility.
6. Liability.
If the goods we deliver are not what you ordered, defective, damaged we shall not accept liability to you unless we are notified via email within 7 days of the goods being received by you.
The information available on this website is designed to provide general information only. It may contain technical inaccuracies or typographical errors which we would ensure to put right ASAP.
Information may change or be updated and improvements made to the website without notice.
Product descriptions and promotions shown on this website should only be used as a guide and Chapmans Jewellery reserve the right to vary them without notice Images are proved to help customers recognise products. We have made every effort to ensure colours shown throughout the website are as accurate as current technology allows.
Chapmans do not accept liability for any loss, damage or expenses. We will only be liable for direct loss up to a maximum of the total purchase in respect to the claim.
Continue Browsing
Visit our homepage.
